The VoluntEars Covid-19 guarantee for future trips
We know many people want to book trips for 2021 but are concerned about paying money in case their trip has to be cancelled because of Covid-19.
We want our customers to have the excitement of booking their trips and be able to look forward to going away, with the reassurance that if anything changes because of Covid-19, we’ve got your backs.
So we launched our Covid-19 guarantee.
What is the VoluntEars Covid-19 guarantee?
It’s very simple. If you book a place on one of our trips but it cannot go ahead because of Covid-19 then VoluntEars will either:
– change your destination to one which is NOT affected, or if this is not possible;
– postpone your trip to later dates, or if this is not possible;
– cancel and give a refund
VoluntEars will also not charge any admin fees for making the changes.
Note that normal cancellation conditions apply if you cancel your trip for any other reason (not related to Covid-19).
What about flights?
We recommend only booking flights that are date changeable and refundable (airlines often charge a fee for changing the date or cancelling flights but these are normally fairly modest). VoluntEars can give advice.
Email us at: firstname.lastname@example.org
SMS / Whatsapp / Call us: 07713 752124
We are looking forward to running trips to Ghana, Morocco, Nepal, Sri Lanka and Everest Base Camp in 2021. Find out more about our 2021 trips here.
Richard and the team at VoluntEars
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